The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Assess and analyse client needs
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Employ appropriate language and interpersonal skills to ensure diverse needs of clients are identified Completed |
Evidence:
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Employ appropriate mechanisms to ensure that all relevant client information is collected Completed |
Evidence:
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Seek additional information from specialists as required to assist in assessment of clients Completed |
Evidence:
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Ensure all dealings with clients are consistent with organisation standards and practices Completed |
Evidence:
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Record information collected and store in accordance with organisation procedures Completed |
Evidence:
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Assess information about client needs in accordance with accepted organisation procedures to inform decisions about the relevant services which can be provided to best address client needs Completed |
Evidence:
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Assess client information for complexity, urgency and eligibility so priorities for service delivery can be identified Completed |
Evidence:
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Provide clients with all relevant information about the range of services required and available to them Completed |
Evidence:
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Ensure decisions about client needs are based on a full range of relevant information Completed |
Evidence:
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Identify and provide for the delivery of services to meet client needs
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Identify services that match client needs, from within and outside the organisation Completed |
Evidence:
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Establish and maintain relevant networks, to ensure referral of clients to appropriate services Completed |
Evidence:
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Assist clients appropriately to access targeted services from within and outside the organisation Completed |
Evidence:
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Provide clients with information about the services available to them in accordance with organisation procedures Completed |
Evidence:
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Work within own scope of responsibility, to ensure clients have access to services that meet their needs Completed |
Evidence:
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Ensure decisions about targeting of client services are based on up to date information about the client and available services Completed |
Evidence:
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Consider service delivery and referral options from strengths-based perspective Completed |
Evidence:
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Identify own limitations in assessing and addressing client needs, and where appropriate, seek assistance from colleagues, senior staff and experts in the area Completed |
Evidence:
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Make appropriate referrals to specialist services based on the assessment of client needs Completed |
Evidence:
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Evaluate client service delivery
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Review the allocation of services delivered to meet client requirements routinely, or as required, to ensure a continuing match Completed |
Evidence:
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Review changes in circumstances, environmental factors or urgency of client needs in accordance with organisation practices and procedures to ensure client needs continue to be met Completed |
Evidence:
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Collect client feedback on adequacy of service delivery as required by the organisation, to inform revision of service delivery arrangements Completed |
Evidence:
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Routinely seek feedback on individual performance in client service delivery from colleagues and clients Completed |
Evidence:
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